Feedback and Support

Starting a conversation

Open Feedback and Support from the account menu (top right), or the same item in your dashboard sidebar, to see your conversations with the cdbx team and submit new feedback.

Support requests always start a conversation — the team can reply, and you'll see the reply here. Bug reports and feature requests are tracked separately by default; check Contact me about this when submitting one if you'd like it to also start a conversation.

Replying

Select Send Feedback to open the submission form, or pick an existing conversation from the sidebar to see the full thread and reply. New replies appear automatically while the page is open.

Notifications

The account menu shows an unread-message badge, and you'll get an in-app notification when a new reply arrives.